Serving Carrollton & DFW

Your computer fixed.
Honestly. Fairly.
For real.

Friendly, no-jargon computer repair for homes and small businesses across DFW. Virus removal, hardware upgrades, slow PC fixes, and more — done right the first time.

Common issues we handle

Virus & Malware Slow Computer RAM Upgrades SSD Upgrades Blue Screen Errors Data Recovery Windows Issues Hardware Repair Diagnostics

Call or text anytime

972-824-2700

Availability

Taking drop-offs
4 Google Rating
DFW Service Area
Fair. Transparent Pricing

What We Fix

No problem too common,
no question too basic.

Whether your computer is crawling, caught a virus, or just stopped working — we'll tell you exactly what's wrong and what it'll take to fix it.

🛡️

Virus & Malware Removal

Full system scan and cleanup. We remove infections, close the door on how they got in, and make sure you're protected going forward.

Slow PC Diagnosis & Repair

Pinpoint what's dragging your machine down — bloatware, failing drives, insufficient RAM — and fix it for good.

💾

Hardware Upgrades

RAM and SSD upgrades are often the fastest way to breathe new life into an aging machine. We source the right parts and install them properly.

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General Diagnostics

Not sure what's wrong? We'll run a full diagnostic, explain what we find in plain language, and give you an honest recommendation — repair or replace.

🖥️

Windows & Software Issues

Crashes, update failures, boot problems, driver conflicts — if it's a software issue on a Windows machine, we've seen it and know how to fix it.

🏢

Small Business Support

Network troubleshooting, workstation setup, and on-call tech support for small offices. Starts with a free consultation call to understand your setup.

How It Works

Simple process.
No surprises.

01

Call or text us first

Describe what's happening. We'll ask a few questions and let you know if it's something we can fix, what to expect, and whether a drop-off makes sense.

02

Drop off your machine

Bring it to us in Carrollton. No appointment needed for most repairs — just call ahead so we know you're coming.

03

We diagnose and quote

We'll tell you exactly what's wrong and what it'll cost before we do any work. No surprises on the bill.

04

Pick it up fixed

Most repairs are done within a day or two. We'll call when it's ready and walk you through what we did.

For Businesses

Commercial support starts with a conversation

Got a small office or a handful of workstations? We handle commercial work on a case-by-case basis — starting with a free call to understand your setup and what you actually need.

  • Free initial consultation
  • On-site visits available
  • No long-term contracts required
  • Straight talk, fair rates
Call to Discuss →

Service Area

Carrollton & surrounding DFW

Carrollton Farmers Branch Addison Coppell Lewisville Plano Irving The Colony Richardson

Residential customers drop off their machines at our Carrollton location. Most repairs are completed within 1–2 business days.


Business customers in the greater DFW area are handled on a case-by-case basis — on-site visits are available depending on the scope of work. Start with a call.


Not sure if we cover your area? Give us a call — if we can't help, we'll point you in the right direction.

Reviews

What customers say

★★★★★

"Extremely friendly service and a great turnaround time!"

Nathan Wise

G Google Review

★★★★★

"I had a CPU fan problem and called him. He quoted a reasonable fee and offered the best help. He was very kind and helpful. He seems to really care for his customers."

Verified Customer

G Google Review

Happy with your experience? Leave us a review.

It helps other Carrollton neighbors find honest, local tech help.

Leave a Google Review →

Get In Touch

Let's get your
computer sorted.

Describe the problem — we'll let you know what we can do and what it'll cost. No obligation, no jargon.

📞

Phone / Text

972-824-2700

Call or text anytime — we'll get back to you promptly

✉️

Email

josh@firesideoperations.com

For non-urgent questions or business inquiries

📍

Location

Carrollton, Texas

Drop-offs by appointment — call ahead

Send us a message

We'll follow up by phone or email within one business day.